IVR App - Entertainment

Entertainment

• Ticket Sales

  People wishing to order tickets call a computer telephony system and select from a menu of upcoming events. They are prompted to enter the area of the arena or hall where they wish to sit and are told if seats are available and in what section. Once tickets are selected, callers are prompted for a credit card number. Once credit validation is obtained, they are prompted to enter an address and phone number so that the tickets can be mailed.

• Concert Schedules

  Information on upcoming concerts can be provided more effectively by a computer telephony system. Callers are presented with a menu of choices and are able to select the concert information they are interested in, instead of having to listen to a long list of current events. Sponsors of each event are given an access number to record late-breaking information or they can have the performing artist leave a message for callers. This would make the system more interesting to use.

• Horoscopes

  A computer can be programmed to take information from callers and generate a personal horoscope instead of the standard ones normally offered over the phone.

• Crossword Puzzles

  Crossword puzzle fans who get stuck trying to complete the daily puzzle in the newspaper call and get answers by entering the "down" or "across" number of the clue. A surcharge is added to the cost of the call to generate revenue for the newspaper.

• Lottery Results

  Anxious lottery players call a number and hear lottery results from their own and neighboring states. A surcharge is added to the cost of the call to generate revenue.

• 976 Services

  976 services provide prerecorded information or entertainment services such as news, sports results, or weather. Callers dial a number and hear a recording. Generally a surcharge is added to the normal price of the call. A more elaborate system lets callers choose from a menu of options or connects them to operators or to other callers.

• Gambling

  Gamblers call a number and hear the latest odds on sporting events or up-to-the-minute scores or results.

• Theater Or Movie Schedules

  Customers place a call and find out what movies or shows are currently playing and the location of the theater.